Frequently Asked Questions

We got a list of frequently ask questions. 

What is Hometaste?

Hometaste is an online home-cooked meal sharing platform that connects all talented home-chefs to start their online food business.

You can know more about Our Story here.

Be our virtual kitchen partner now.


What are the working hours for Hometaste

Hometaste operation time is from 9 A.M. to 7 P.M.
Whatsapp or call us if you have any doubt, we are happy to help. 

Hometaste Lunch     : +6018 660 4663
Hometaste Dinner    : + 6018 660 4861
Hometaste Catering :  +6018 660 4872


What do we have?

We serve lunch, dinner, and catering. Each comes with various packages to suit your needs!

Lunch 
We have various kitchen of different cuisine  (e.g. Hakka, Thai, etc) for you to choose for your lunch.

Online Kitchen

Or you can subscribe to our lunch subscription with CHINESE SOUP DAILY?

Lunch Subscription

If you are eating with your friends or colleagues, you can save more by ordering our Office Meal Box.

Office Meal Box

Dinner
We have different packages of dinner subscriptions to fit your lifestyle.

Dinner Subscription

Catering
We serve buffet, meal box, and platter catering with different packages for your events.

Catering

Top


What are our delivery time frames?

We always do our best to keep you from waiting and being HUNGRY.

Lunch
Our lunch have 3 delivery time slots:
10:45 A.M. to 12:00 P.M.
11:30 A.M. to 12:30 P.M.
12:30 P.M. to 1:30 P.M.

Order Now

Dinner 
Our dinner’s delivery time range is between 5:30 P.M. to 8:00 P.M.
(You may request us to deliver at specific time with additional charge of RM5.)

Order Now

Top


Ordering your food

Steps to order you lunch / dinner / catering.

Lunch Kitchen

Steps to order your daily lunch meals

1. Register an account. 
    First, create an account with Hometaste here. Already have an account? Order here!

2. Locate.
    Input your desired location for delivery. A list of home-chefs will be shown.

3. Browse.
    Check out our home-chefs’ kitchens and menus. (Tips)
   

4. Select.
    Pick your preferred dish and choose your delivery date and time.
   
5. Check out.
    Remember to apply your promo code if you are eligible for a discount. (Tips) 

 

Enjoy home-cooked meals.
To further amplify home catering, we encourage our customers to order and share with friends, colleagues, and family. 

Order Now

Lunch Subscription with Chinese Soup Daily

1. Register an account. 
    First, create an account with Hometaste here. Already have an account? Order here!

2. Browse.
    Check the weekly updated menu here.

3. Choose.
    Choose your preferred package. We have Standard, Soup, and Premium Package.
   
4. Select.
    Select the number of days you wish to subscribe (3 or 5 days) and delivery time.

5. Check Out

Enjoy home-cooked meals with Chinese soup daily.
To make you feel like eating home-cooked meals everyday, our home-chef serves different Chinese Soup everyday. 

IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients.

Subscribe Now

Office Meal Box

1. Register an account. 
    First, create an account with Hometaste here. Already have an account? Order here!

2. Browse.
    Check the monthly updated menu here.

3. Choose.
    Choose your meal box. We have meal box for 1, 3, and 10 day(s).

4. Head Count.
    Invite and input the number of pax you are ordering.
     (For orders above 5 pax, you may contact +60 18-660 4872 for corporate price as low as RM9.90.) 

5. Select.
    Select the date(s) for your meal box delivery.

6. Check Out
    
Enjoy office meal box.
To further amplify home catering among working-class on busy routine, we encourage customers to enjoy home-cooked office meal box together with their colleagues.


IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients.

Order Now

Dinner

1. Browse.
    Check out our dinner packages here. We have 5, 20, and 40 days pacakges.

2. Select.
    Choose your preferred packages and drop us a message.
   
3. Arrangement.
    Our dinner team will contact you for arrangement of your home-cooked dinner.   

Enjoy home-cooked dinner.
We are truly a home-cooked meal online platform with verified Housewives. We guaranteed our meals are served with no MSG.

IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients.

Subscribe Now

Catering

1. Select.
    Check out our catering services here. We cater for buffet, meal box, and platter. 

2. Browse.
    Choose your preferred packages and drop us a message.
   
3. Arrangement.
    Our catering team will contact you for arrangement   

Enjoy home-cooked catering.
Let our home-chefs cater for your company events, corporate function, birthday parties, weddings, seminar – we have it all covered.

IMPORTANT:
We have muslim-friendly and non-muslim-friendly menu. To ensure halal and genuineness of the food, food is prepared separately from different kitchens and home-chefs.

Order Now


If you need help on ordering, feel free to contact +018 – 660 4663.

Top


Know more about lunch

Just a little more information for our lunch.

1. When should you place the order?

Lunch Kitchen
Place the order before the cut-off time of kitchen, before 12:00 A.M. or before 8:15 A.M.

Order Now

Lunch Subscription with Chinese Soup Daily
For 5 days subscription, place order on Sunday before 10.00 P.M.
For 3 days (Mon to Wed) subscription, place order on Sunday before 10.00 P.M.
For 3 days (Wed to Fri) subscription, place order on Tuesday before 12:00 P.M.

Subsribe Now

Office Meal Box
Place the order one day in advance by 11.00 P.M.

Subscribe Now

2. What’s so special about the Kitchen?

Lunch kitchens are the virtual kitchen of every home-chefs with their specialty home-cooked meals. Each kitchen have their own special menu that comes with different serving. 

A La Carte
The food is just like the dishes ordered in restaurants. The servings are enough for 2 to 3 people. This does not come with rice, you can cook your own rice, or order add-on rice from the kitchen. 

Set
The set food comes with white rice and side dishes. (Some comes with brown rice or others as stated at the food name.)
 
Combo
Combo meals are set food with drinks prepared by Water.lo.

To help you in deciding what to order, there are kitchen(s) labelled with [Featured]. Featured Food are highly recommended as the food always comes with quality ingredients, proper packaging and prepared with care. (Tips)

Browse Menu

3. What's so special about Lunch Subscription with Chinese Soup Daily

We have 3 different subscription packages to fit the subscription into your daily life.

The subscription serve a main dish, market vege and rice with or without Chinese soup.
To suit your busy schedule in work, we introduced 5 days or 3 days subscription for Premium and Standard Packages.

Premium Package
Serve lunch with Chinese Soup everyday from Mon to Fri.
You can choose to subscribe for 5 days or 3 days (Mon to Wed) or 3 days (Wed to Fri). 

Soup Package
Serve 2 days of lunch  with Chinese Soup selected by home-chefs and 3 days without.
You can only choose to subscribe for 5 days.

Standard Package
Serve without Chinese Soup.
You can choose to subscribe for 5 days or 3 days (Mon to Wed) or 3 days (Wed to Fri). 

Browse Menu

4. What's so special about Office Meal Box?

The most valuable meal box in town by the.kitchen! We have 3 different subscription plans that suit the busy working life of you and your colleagues a.k.a best friends at work.The office meal box subscription serve lunch with a main dish, side dish, and white rice.

For diversity of taste, the.kitchen introduce new dishes every month!

The office meal box subscription is for min. 2 pax orders for 1 / 3 / 10 days. 

You can pre-plan your lunch with your colleagues and select the date(s) for your lunch(es)!
Save more when you order for more pax and more days of office meal box.

*Orders for 5 pax and above may contact +60 18-660 4872 for corporate price (as low as RM9.90).

IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients. 

Browse menu

 


If you need help on ordering, feel free to contact + 6018 660 4663.

Top


Know more about dinner

Just a little more information for our dinner.

1. When should you place the order?

Dinner 
You may subscribe dinner package here.
Our dinner team will contact you shortly for arrangement of your dinner. 

Subscribe Now

2. What’s so special about our Dinner Subscription?

Dinner is served with 3 dishes include of meat / seafood, vegetables, random dish (e.g. egg or tofu). Soup is provided at least once a week. 

Our dinner subscription consists of 3 packages to suit your lifestyle.

Browse Menu

3. Do your meals contain MSG?

No MSG at all.
We ensure your healthy home-cooked meals with fresh ingredients.

Subsribe Now

4. What is the portion of dishes?

The portion of dinner serve will depend on the number of pax you subscribe.
Below are the sample view for different portion.

1 pax
2 pax
3 pax

Subsribe Now

5. Can you skip the committed day?

Yes, you can. We will carry forward to the next day upon request. 
Please inform us 24 hours in advance.

Subsribe Now


If you need help on ordering, feel free to contact +018 – 660 4861.

Top

Where to get my food?

Delivery Instructions
Do you deliver lunch to my location?
Do you deliver dinner to my location?
How much is the delivery fee?

How to track my order?
Can I change my delivery details? (e.g. delivery date / time / address)
Can I cancel my order?
Others


Others

1. Received the wrong food?

We’re so sorry if we ruin your mood for food.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

2. What if the rider doesn’t have change? Should I pay him the amount or can I pay for next purchase?

We apologies if our rider didn’t. If your rider doesn’t have change, you don’t have to overpay. We’ll send you bank details for an online transfer instead.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

In the meantime, enjoy your meal!

3. I didn’t receive my food!

We’re so sorry. A few things can go wrong with deliveries.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top


Delivery instructions

If you do have any delivery request, you can let us know by listing on the order remarks when you check out. 

  • Leave the food at reception
  • Deliver to your doorstep
    Please let us know if your buildings is delivery friendly to prevent any incoveniences.
  • Hang the food on the door / Leave the food on the bench
  • Do not ring the door bell!!!
  • Just ring door bell once!!!!!!!! No ding dong ding dong many times.
  • Call you when rider is reaching

Top


Do you deliver LUNCH to my location?

We now delivery home-cooked meals to most areas in PJ, Klang Valley, and KL.

Petaling Jaya

46000  46050  46100  46150  46200  46300  46350  46400
47300  47301  47308  47400  47410  47800  47810  47820

Puchong

47150  47160  47170  47180  47190

Subang Jaya

47200  47500  47600  47610  47620  47630

Kuala Lumpur

50000  50088  50100  50460  50470 
50490  59000  59100  59200  60000


*We do deliver outside of our coverage area, with min. order of 4 pax and above. 

If you need help in ordering, feel free to contact +018 – 660 4663.

Top


Do you deliver DINNER to my location?

Our home-cooked dinner delivery cover the below areas:

  • Entire Petaling Jaya
  • Puchong (Do not include Kinrara)
  • Bangsar (Cover up to Brickfields)
  • Subang Jaya (Cover up to Putra Heights and Seksyen 22 Shah Alam)
  • Kuala Lumpur (Cover up to Wangsa Maju
  • Kuchai Lama
  • Taman Desa
  • Mont Kiara
  • Desa Park City/ Bandar Sri Damansara


*We do deliver outside of our coverage area, with min. order of 4 pax and above. 

If you need help in ordering, feel free to contact + 6018 660 4861.

Top


How much is the delivery fee?

Lunch

The delivery fee is RM2. 

Dinner

No delivery charge applied.

Top


How to track my order?

Yes, you can track your order!

You may contact our team at Lunch (018-660 4663) or Dinner (018-660 4861) to know the status.

Top


Can I change my delivery details?
(e.g. delivery date / time / address)

Yes, you can change your delivery details such as delivery date, time or address with Hometaste. 

Please inform us of any delivery details changes at before 8:00 a.m. on the day your food is due to have been delivered. Late inform may not be possible to make change.

To cancel your order, please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top


Can I cancel my order?

Yes, you can cancel your deliveries minimum one day in advance.

It’s also possible to cancel deliveries that are already en-route or being cooked. However we won’t be able to give you a refund.

To cancel your order, please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top


Others

1. Received the wrong food?

We’re so sorry if we ruin your mood for food.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

2. What if the rider doesn’t have change? Should I pay him the amount or can I pay for next purchase?

We apologise if our rider doesn’t. If our rider doesn’t have change, you don’t have to overpay. We’ll send you bank details for an online transfer instead.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

In the meantime, enjoy your meal!

3. I didn’t receive my food!

We’re so sorry. A few things can go wrong with deliveries.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top


Payment Method

We accept:

  • Cash On Delivery
  • Bank Transfer
  • Cheque
  • e-wallet (coming soon)

Top


How do I request to refund my order?

You can request for a refund if you’ve faced an issue with payment or had to cancel an order at the last minute.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top


I need invoices / receipt for my order.

Yes, you may request for invoices or receipts from us.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top


I have a reward code. How do I redeem?

To redeem your coupon code, you can enter your coupon code when you check out.

Once successful, it will automatically get deducted on your current purchase.

If you need help, please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top


Become Virtual Kitchen Partner

Interested to be one of our virtual kitchen partner? Sign up now.


What is the procedures?

  1. Sign up here. We will get back to you if you’re qualify.
  2. Arrange a home visit.
  3. Approval and guidance session.
  4. Go on board.

Sign up now.


Want to know more?

Please drop your contact details here or you can Whatsapp us at 018 660 4663

Sign up now.

Careers with Hometaste

Join us on a mission to grow sustainable food business virtually online by providing branding, marketing, and delivery solution.

Hometaste Careers

Promotions

We give out promotions gradually. Check this out before your order!

Promotion

Delivery Services

We have our rider team to help you on delivery services.
T&C apply.

Delivery Services

Frequently Asked Questions

We got a list of frequently ask questions. 

About Us

What is Hometaste?

Hometaste is an online home-cooked meal sharing platform that connects all talented home-chefs to start their online food business.

You can know more about Our Story here.

Be our virtual kitchen partner now.


What are the working hours for Hometaste

Hometaste operation time is from 9 A.M. to 7 P.M.
Whatsapp or call us if you have any doubt, we are happy to help. 

Hometaste Lunch     : +6018 660 4663
Hometaste Dinner    : + 6018 660 4861
Hometaste Catering :  +6018 660 4872

Ordering with Hometaste

What do we have?

We serve lunch, dinner, and catering. Each comes with various packages to suit your needs!

Lunch 
We have various kitchen of different cuisine  (e.g. Hakka, Thai, etc) for you to choose for your lunch.

Online Kitchen

Or you can subscribe to our lunch subscription with CHINESE SOUP DAILY?

Lunch Subscription 

If you are eating with your friends or colleagues, you can save more by ordering our Office Meal Box.

Office Meal Box

Dinner
We have different packages of dinner subscriptions to fit your lifestyle.

Dinner Subscription

Catering
We serve buffet, meal box, and platter catering with different packages for your events.

Catering

Top ↑


What are our delivery time frames?

We always do our best to keep you from waiting and being HUNGRY.

Lunch
Our lunch have 3 delivery time slots:

10:45 A.M. to 12:00 P.M.
11:30 A.M. to 12:30 P.M.
12:30 P.M. to 1:30 P.M..

Order Now

Dinner 
Our dinner’s delivery time range is between 5:30 P.M. to 8:00 P.M.

(You may request us to deliver at specific time with additional charge of RM5.)

Subscribe Now

Top ↑


Ordering your food

Steps to order you lunch / dinner / catering.

Online Kitchen
Lunch Subscription
Office Meal Box
Dinner Subscription
Catering


  • Online Kitchen

1. Register an account. 
First, create an account with Hometaste here. Already have an account? Order here!

2. Locate.
Input your desired location for delivery. A list of home-chefs will be shown.

3. Browse.
Check out our home-chefs’ kitchens and menus. (Tips)
   

4. Select.
Pick your preferred dish and choose your delivery date and time.
   

5. Check out.
Remember to apply your promo code if you are eligible for a discount. (Tips) 

Order Now

Top ↑


  • Lunch Subscription with Chinese Soup Daily

1. Register an account. 
First, create an account with Hometaste here. Already have an account? Order here!

2. Browse.
Check the weekly updated menu here.

3. Choose.
Choose your preferred package. We have Standard, Soup, and Premium Package.
   

4. Select.
Select the number of days you wish to subscribe (3 or 5 days) and delivery time.

5. Check Out

Enjoy home-cooked meals with Chinese soup daily.
To make you feel like eating home-cooked meals everyday, our home-chef serves different Chinese Soup everyday.


IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients.

Order Now 

Top ↑


  • Office Meal Box

1. Register an account. 
First, create an account with Hometaste here. Already have an account? Order here!

2. Browse.
Check the monthly updated menu here.

3. Choose.
Choose your meal box. We have meal box for 1, 3, and 10 day(s).

4. Head Count.
Invite and input the number of pax you are ordering.
(For orders above 5 pax, you may contact +60 18-660 4872 for corporate price as low as RM9.90.) 

5. Select.
Select the date(s) for your meal box delivery.

6. Check Out
    
Enjoy office meal box.
To further amplify home catering among working-class on busy routine, we encourage customers to enjoy home-cooked office meal box together with their colleagues.

IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients.

Order Now 

Top ↑


  • Dinner Subscription

1. Browse.
Check out our dinner packages here. We have 5, 20, and 40 days pacakges.

2. Select.
Choose your preferred packages and drop us a message.
   

3. Arrangement.
Our dinner team will contact you for arrangement of your home-cooked dinner.   

Enjoy home-cooked dinner.
We are truly a home-cooked meal online platform with verified Housewives. We guaranteed our meals are served with no MSG.

IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients.

Order Now

Top ↑


  • Catering 

1. Select.
Check out our catering services here. We cater for buffet, meal box, and platter. 

2. Browse.
Choose your preferred packages and drop us a message.
   

3. Arrangement.
Our catering team will contact you for arrangement   

Enjoy home-cooked catering.
Let our home-chefs cater for your company events, corporate function, birthday parties, weddings, seminar – we have it all covered.

IMPORTANT:
We have muslim-friendly and non-muslim-friendly menu. To ensure halal and genuineness of the food, food is prepared separately from different kitchens and home-chefs.

Order Now

Top ↑


If you need help on ordering, feel free to contact +018 – 660 4663.

Top ↑


Know more about lunch

Just a little more information for our lunch.

When you should place your order?
What’s so special about the Online Kitchen?
What’s so special about lunch subscription?
What’s so special about Office Meal Box?


When you should place your order?


Lunch Kitchen

Place the order before the cut-off time of kitchen, before 12:00 A.M. or before 8:15 A.M.

Order Now

Lunch Subscription with Chinese Soup Daily
For 5 days subscription, place order on Sunday before 10.00 P.M.
For 3 days (Mon to Wed) subscription, place order on Sunday before 10.00 P.M.
For 3 days (Wed to Fri) subscription, place order on Tuesday before 12:00 P.M.

Subsribe Now

Office Meal Box
Place the order one day in advance by 11.00 P.M.

Subscribe Now

Top ↑


What’s so special about the Online Kitchen?

Lunch kitchens are the virtual kitchen of every home-chefs with their specialty home-cooked meals. Each kitchen have their own special menu that comes with different serving. 

A La Carte
The food is just like the dishes ordered in restaurants. The servings are enough for 2 to 3 people. This does not come with rice, you can cook your own rice, or order add-on rice from the kitchen. 

Set
The set food comes with white rice and side dishes. (Some comes with brown rice or others as stated at the food name.)
 
Combo
Combo meals are set food with drinks prepared by Water.lo.

To help you in deciding what to order, there are kitchen(s) labelled with [Featured]. Featured Food are highly recommended as the food always comes with quality ingredients, proper packaging and prepared with care. (Tips)

Browse Menu

Top ↑


What’s so special about lunch subscription?

We have 3 different subscription packages to fit the subscription into your daily life.

The subscription serve a main dish, market vege and rice with or without Chinese soup.
To suit your busy schedule in work, we introduced 5 days or 3 days subscription for Premium and Standard Packages.

Premium Package
Serve lunch with Chinese Soup everyday from Mon to Fri.
You can choose to subscribe for 5 days or 3 days (Mon to Wed) or 3 days (Wed to Fri). 

Soup Package
Serve 2 days of lunch  with Chinese Soup selected by home-chefs and 3 days without.
You can only choose to subscribe for 5 days.

Standard Package
Serve without Chinese Soup.
You can choose to subscribe for 5 days or 3 days (Mon to Wed) or 3 days (Wed to Fri). 

Browse Menu

Top ↑


What’s so special about Office Meal Box?

The most valuable meal box in town by the.kitchen! We have 3 different subscription plans that suit the busy working life of you and your colleagues a.k.a best friends at work.The office meal box subscription serve lunch with a main dish, side dish, and white rice.

For diversity of taste, the.kitchen introduce new dishes every month!

The office meal box subscription is for min. 2 pax orders for 1 / 3 / 10 days. 

You can pre-plan your lunch with your colleagues and select the date(s) for your lunch(es)!
Save more when you order for more pax and more days of office meal box.

*Orders for 5 pax and above may contact +60 18-660 4872 for corporate price (as low as RM9.90).

IMPORTANT:
Menu may be adjusted accordingly based on the freshness and availability of ingredients. 

Browse menu

Top ↑


If you need help on ordering, feel free to contact + 6018 660 4663.

Top ↑


Know more about dinner

Just a little more information for our dinner.

When you should place your order?
What’s so special about our dinner subscription?
Do your meals contain MSG?
What is the portion of dishes?
Can you skip your committed day?

If you need help on ordering, feel free to contact +018 – 660 4861.

Top ↑


When you should place your order? 

You may subscribe dinner package here. Our dinner team will contact you shortly for arrangement of your dinner. 

Subscribe Now

Top ↑


What’s so special about our dinner subscription?

Dinner is served with 3 dishes include of meat / seafood, vegetables, random dish (e.g. egg or tofu). Soup is provided at least once a week. 

Our dinner subscription consists of 3 packages to suit your lifestyle.

Browse Menu

Top ↑


Do your meals contain MSG?

No MSG at all.
We ensure your healthy home-cooked meals with fresh ingredients.

Subsribe Now

Top ↑


What  is the portion of dishes?

The portion of dinner serve will depend on the number of pax you subscribe.
You can check the preview of portion here. 

Subsribe Now

Top ↑


Can you skip committed day?

Yes, you can. We will carry forward to the next day upon request. 
Please inform us 24 hours in advance.

Subsribe Now

Top ↑

Delivery

Delivery instructions

If you do have any delivery request, you can let us know by listing on the order remarks when you check out. 

  • Leave the food at reception
  • Deliver to your doorstep
    Please let us know if your buildings is delivery friendly to prevent any incoveniences.
  • Hang the food on the door / Leave the food on the bench
  • Do not ring the door bell!!!
  • Just ring door bell once!!!!!!!! No ding dong ding dong many times.
  • Call you when rider is reaching

Top ↑


Do you deliver LUNCH to my location?

We now delivery home-cooked meals to most areas in PJ, Klang Valley, and KL.

Petaling Jaya
46000  46050  46100  46150  46200  46300 
46350  46400 
47300  47301  47308  47400 
47410  47800  47810  47820

Puchong
47150  47160  47170  47180  47190

Subang Jaya
47200  47500  47600  47610  47620  47630

Kuala Lumpur
50000  50088  50100  50460  50470 

50490  59000  59100  59200  60000


*We do deliver outside of our coverage area, with min. order of 4 pax and above. 

If you need help in ordering, feel free to contact +018 – 660 4663.

Top ↑


Do you deliver DINNER to my location?

Our home-cooked dinner delivery cover the below areas:

  • Entire Petaling Jaya
  • Puchong (Do not include Kinrara)
  • Bangsar (Cover up to Brickfields)
  • Subang Jaya (Cover up to Putra Heights and Seksyen 22 Shah Alam)
  • Kuala Lumpur (Cover up to Wangsa Maju
  • Kuchai Lama
  • Taman Desa
  • Mont Kiara
  • Desa Park City/ Bandar Sri Damansara


*We do deliver outside of our coverage area, with min. order of 4 pax and above. 

If you need help in ordering, feel free to contact + 6018 660 4861.

Top ↑


How much is the delivery fee?

Lunch

The delivery fee is RM2. 

Dinner

No delivery charge applied.

Top ↑


How to track my order?

Yes, you can track your order!

You may contact our team at Lunch (018-660 4663) or Dinner (018-660 4861) to know the status.

Top ↑


Can I change my delivery details?
(e.g. delivery date / time / address)

Yes, you can change your delivery details such as delivery date, time or address with Hometaste. 

Please inform us of any delivery details changes at before 8:00 a.m. on the day your food is due to have been delivered. Late inform may not be possible to make change.

To cancel your order, please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

Top ↑


Can I cancel my order?

Yes, you can cancel your deliveries minimum one day in advance.

It’s also possible to cancel deliveries that are already en-route or being cooked. However we won’t be able to give you a refund.

To cancel your order, please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

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Others

1. Received the wrong food?

We’re so sorry if we ruin your mood for food.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

2. What if the rider doesn’t have change? Should I pay him the amount or can I pay for next purchase?

We apologise if our rider doesn’t. If our rider doesn’t have change, you don’t have to overpay. We’ll send you bank details for an online transfer instead.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

In the meantime, enjoy your meal!

3. I didn’t receive my food!

We’re so sorry. A few things can go wrong with deliveries.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

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Payment

Payment Method

We accept:

  • Cash On Delivery
  • Bank Transfer
  • Cheque
  • e-wallet (coming soon)

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How do I request to refund my order?

You can request for a refund if you’ve faced an issue with payment or had to cancel an order at the last minute.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

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I need invoices / receipt for my order.

Yes, you may request for invoices or receipts from us.

Please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

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I have a reward code. How do I redeem?

To redeem your coupon code, you can enter your coupon code when you check out.

Once successful, it will automatically get deducted on your current purchase.

If you need help, please drop us a message at Lunch (018-660 4663), or Dinner (018-660 4861) so our team can arrange for you.

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Be our virtual kitchen partner

Become Virtual Kitchen Partner

Interested to be one of our virtual kitchen partner? Sign up now.


What is the procedures?

  1. Sign up here. We will get back to you if you’re qualify.
  2. Arrange a home visit.
  3. Approval and guidance session.
  4. Go on board.

Sign up now.


Want to know more?

Please drop your contact details here or you can Whatsapp us at 018 660 4663

Sign up now.

Careers

Careers with Hometaste

Join us on a mission to grow sustainable food business virtually online by providing branding, marketing, and delivery solution.

Hometaste Careers

Promotion

We give out promotions gradually. Check this out before your order!

Promotion

Delivery services

We have our rider team to help you on delivery services.
T&C apply.

Delivery Services


Makan together,
happy together

Shhhh… save more when you order more!

First Time User

We offer RM4 off your first order with code “goodfood“.

Try now


Makan together,
happy together

Shhhh… save more when you order more!

First Time User

We offer RM4 off your first order with code “goodfood“.

Try now